What to Do When Your Employer is Asking the Wrong Question. Share . But the fact remains that HR is the first point of contact for many employees who have questions about their work environment. Your first port of call should be to liaise with the alleged perpetrator’s line manager – if there is a performance issue, chances are their line manager already knows about it. Build My Resume. 20 Top employee survey questions you should be asking. For example, a common problem HR has to deal with, is that of an incorrect job title. By Colleen Fournier July 13, 2015 July 20, 2015. We’ve collected 15 of the most common HR questions medical and dental practice owners and managers ask. Frequently Asked Questions - Human Resources. Ready to craft a great survey for your team? We’ll also talk to our own HR manager, Tracy Maranto-Phillips, about employee questions she regularly receives and how she proactively manages them. 2013 - 2020, Centralise your HR In addition to the general questions about HR, readers ask questions that are specific to starting and succeeding in a career in HR. In this article, we provide some sample questions and answers to adequately prepare you for an HR manager interview. Would you stay in the office, work from your sofa or kick back and work from the comfort of sandy paradise? And it also shows that you’re looking to come in and bring a new spark or new ideas, rather than just copying what everyone else is doing. So many HR systems claim to be different. Questions are as might be posed by employees. One of the survey respondents put it best: We have found more than ever that a transparent line of communications is critical. 5. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. Ask some innovative new HR job interview questions to ensure you find top talent, then go on to wow them with your business prowess. How do I verify employment? Occasionally, consider asking an additional question about what the prospective employee thinks of when asked to name the three key values that they would bring to your workplace. 10 Questions Employees Ask When Their Company Gets Acquired. In fact, with questions such as wi-fi passwords or office supplies, you could even extinguish some of these fires before they ignite. Common HR Complaints. Can you answer all of them? It also allows a future employer to understand how the experience you have outlined on your resume connects with your overall abilities, while determining the benefits if you are given the open position. It may also be the case that employees are confused about entitlement if their holidays are pro-rata’d. The responses are from the manager's perspective and will need to be interpreted before responding. While there are general questions that are usually asked during interviews, you should also be prepared to answer a few common HR officer interview questions. And if they don’t, then a discreet heads up may be just the tonic. “When employees don't understand their benefit options, many don't enroll in the benefit and the result is sub-optimal utilization,” says the firm’s President and CEO Rick Lindquist. 1. Tell me about yourself. Enjoy! My greatest achievement, one that I will remember for a long time, was when I led my product development team to release a major product release on the date we had promised our customers and resellers. 11 Most Common Interview Questions. This is a popular interview question Following are 4 sample answers Will Your HR Software Survive the Mobile Revolution, Why HR Super Heroes Need ‘Responsive Design’, Embark on your most ambitious HR journey to date. with high-impact results, Make smarter HR . Submit a ticket to the HR Service Center: Faculty & Staff. The whole exercise of beautifying a blank canvas with colors relaxes me. 11 critical questions to ask yourself before choosing HR software. Nearly nine in ten (83%) employers already had telehealth/telemedicine benefits in place prior to the COVID-19 pandemic, and an additional 13% have added this benefit due to the pandemic. Exit interviews. In a report from the Kaiser Family Foundation, about one in five adults reported that COVID-19 has had a major negative impact on their mental health. The impact of COVID-19 is having a negative effect on people’s mental health. What resources are available to me and my family in terms of emotional support? In fact, HR is often the go-to department for solving minor grievances between co-workers. Human Resources will communicate any compensation changes for employees covered by collective bargaining as the contracts are finalized. If not, click on the link below to check your facts! Common interview questions and answers 1. Just over half of the organizations surveyed told us they had seen an increase in questions about paid leave benefits. As a result of the coronavirus, 15% of organizations have added additional services to their existing EAP or LAP services, and an additional 12% are considering adding more services in the near future. The interviewee must be confident and should have prepared himself or herself before being interrogated. In response, 21% of organizations have added services to their existing mental health benefits. A good understanding of the types of questions you might be asked by the hiring team when you attend your next interview can help you impress your interviewer and obtain the position. They were very popular, and we are looking at doing them monthly. Layoff is different from redundancy and it is very relevant … But when you actually look at what they offer, it’s easy to see that they’re all selling the same old thing... People Apps. Ask What Other Employees Say About the Company. . How Organizations Are Communicating With Their Staff. And while some of these questions might not be your personal responsibility, you can at least prepare yourself to help. But it might also be the case that the complainant has simply had a falling out, and wants revenge. Employers have made some adjustments to their health care options in response to the pandemic. Or the receptionist? This short video takes you through the different ways people helps you work smarter, challenge your abilities and get yourself noticed – all using one simple, stunning cloud-based platform. Here are a few examples of how organizations are addressing staff questions. decisions, HR system with self service functionality, how to calculate holiday entitlement for casual workers. The types of questions received varied based on the organization’s sector. Over the next months, the COVID-19 situation will continue to fluctuate. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?”. With so many policy changes and major disruptions in work conditions, it can be difficult to figure out how to best communicate with plan participants. Not all questions are related to employment, payroll or contracts. Tweet. There are various dates for Open Enrollments, here is a list: PEBTF health benefits (AFSCME and SCUPA employees) Open Enrollment is usually late October for a January 1 effective date Represented employees’ compensation is covered by their respective labor agreements. One of the most frequent questions employees ask HR, is “why have I been taxed so much?”. But this was especially true of public employers. Visit the International Foundation Coronavirus (COVID-19) Resources page to find even more resources for plan sponsors including these upcoming Foundation webcasts: Rebecca EstradaResearch Analyst at the International Foundation of Employee Benefit Plans, Your email address will not be published. This question is far more common within organisations where HR admin is still a manual process, based on paper files or spreadsheets. Your email address will not be published. Your source for the latest employee benefits news. Or somebody who has been working at the company for more than a week? —Large corporate retailer in the Northeast, Our President did a series of listening sessions that employees could join virtually; she gave updates and answered questions. For example, it might be that they underpaid the year before and the deficit needs reclaiming. For example, by giving new starters a welcome pack which tells them exactly where they can find these things. 1) Tell me a little about yourself. This question category is essential for HR departments because employees can be … performance, Prove the value of HR The following 11 questions are those that we all know and love, and they do still serve a good purpose in the standard interview. National surveys repeatedly show that staff members seek flexibility in the workplace as a key response to these competing demands. Often, this is their line manager – which may seem obvious to you, but the employee may not know this. How Can I Transition to HR for a Mid-Career, Mid-Level Job? This is one of several very common HR interview questions that may refer to anything “out of the ordinary” or interesting in a candidate’s resume, such as a job that lasted for only a few months or that was seemingly unrelated to the candidate’s background, or an outright gap in the candidate’s employment history. Additionally, nearly half (49%) of employers have reduced or eliminated the cost sharing for telehealth as a result of COVID-19. Ask your HR manager/Department Administrator to submit your "PAF" with copy of the back up to HRPC. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. We refer to the first ten questions on the list as “me issues” because they are focused on the most common personal concerns of employees. A small percentage of employers have made adjustments to their mental health benefit structure: 7% of organizations have relaxed or eliminated eligibility requirements for mental health benefits; 10% have reduced/eliminated cost sharing for mental health benefits and 15% have added telepsychiatry. Access to health care has gotten a lot of attention in the past weeks; not only are people worried about COVID-19, but it also has become tricky to access medical providers for non-COVID reasons (routine medical visits, non-COVID illnesses or even a medical emergency). ... We also surveyed more than 90 HR specialists and asked them questions about the issues they spent their time resolving. Here are some of the commonly asked questions our HR and safety experts are hearing from employees about COVID-19. Tip: Your interviewers will likely start out with a question about yourself and your background to get to know you. —Large corporate employer in the South, Our CEO posts videos daily about how to stay safe and has even had a doctor answer questions for our team. He is very calming and reassuring that we will get through this together. In part one of our three-part series, we’ve included the answers to 9 payroll questions your employees will ask you and how you can easily answer them. Possible Answer #1: “I am passionate about painting. Share. Visitors. What questions do you have for us? First, it shows that you’re focused on coming in and helping them. Championing and company ambassadorship. In many cases, HR ends up fielding questions about payroll – the most common culprit being an abnormality on a payslip. Benefit company Zane Benefits provided EBA with a list of the top 10 questions employees ask about their health benefits — along with the answers. If you don’t have a solid grasp on what you want to improve, you risk purchasing a platform or solution that ultimately won’t solve your company’s HR challenges. Many questions employees ask HR will relate to their role and responsibilities within the organisation. General HR manager interview questions. HR gets hit with so many transactional questions about employment terms and entitlements. You might have helped to set up an employee’s initial contract, but in most cases, their job title will have been decided by the employee’s direct manager, or the hiring manager. 7 Employee engagement questions for HR managers 1. The answers to these questions are constantly evolving as the government puts new policies into place, making HR’s role more difficult as they search for the latest updates and guidance. EAPs or LAPs are resources that provide employees access to a wide range of services, including mental health support, legal assistance and more. Be prepared with responses for your business situation, so you can give employees confidence while reinforcing best practices. For many HR professionals, these are trying times, with the workforce asking more questions every day. Employee Benefits in a COVID-19 World Survey Report, the Family First Coronavirus Response Act (FFCRA), made some adjustments to their health care options, Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19, Current Accounting and Auditing Issues in Employee Benefit Plans, Governance and Oversight Issues for Multiemployer Plan Sponsors During the Pandemic, Building High-Performing Remote Work Teams, Remote Work Policy Check-in—Time to Define Remote, 21 Reasons to Earn Your CEBS in 2021—From Your Peers, Where Communicating Benefits Lives in an Organization, Virtual Instruction Strategies for Apprenticeship Programs, CEBS (Certified Employee Benefit Specialist). HR interview questions are usually those questions that are asked of a candidate for employment by a hiring manager during a job interview. And maybe you’re right. What would you do with the unrestricted freedom to work from anywhere? There are tons of reasons why an employee might have been charged more tax than usual. You can tell a lot about a company by listening to what current and past employees have to say about it. We break down the top questions in each category and explain how they can start essential conversations across your company. But what you do have the power to do, is help the employee to have a conversation with the relevant person. There remain so many uncertainties for all people, and providing additional insight, communicating concern and understanding with your people, and finding ways to learn from these challenges while showing our people that we are all in this together could have a long term positive impact on our business . 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